Last updated Jan 28, 2026 and written by Charles Merriweather

What post will you forward on with my service?

We offer a whole range of postage services. Because of this, it’s important that you know exactly what mail is included in each service. Let’s get started:

Registered Office

The registered office service is included in our Privacy, Comprehensive and Ultimate company registration packages. This service is predominantly used to keep your home address private, as the registered office for a company will be displayed on the Companies House website.

Government bodies such as HMRC and Companies House send mail (known as *statutory mail) to the company’s registered office address. This means that if you are using our registered office service, they will send the mail to us; we will then scan and email this mail to you free of charge. 

See here for more information on the registered office service.

Service Address

The service address service, like the registered office service, is included in our Privacy, Comprehensive and Ultimate formation packages. Company directors need to provide a service address to Companies House; this can be a residential address. However, because it’s on the public register many directors often choose to use an alternative address.

Government bodies send mail for the directors of a company to the service address. If you have the service address service, we will scan and email this onto you, free of charge. 

See here for more information on the services address service.

Virtual Office Mail Forwarding

So what about your standard and business mail? Well we can help with this too via our Mail Forwarding services. Our Mail Forwarding service helps you efficiently process and store your post, leaving you to focus on the bigger, more important things.

  • Premium Mailbox with Secure Handling: All government and business mail is received, scanned, and securely stored in your digital mailbox. You'll get free notifications whenever new mail arrives.
  • Fast & Reliable Mail Forwarding: Receive up to 10 letters physically forwarded to your address. Need more? Simply request additional forwarding.
  • Parcel Reception & Notification: Get notified when parcels arrive, with the option to collect or forward them to your chosen destination.

*Statutory mail includes…

  • Companies House
  • Department of working pensions (DWP)
  • Financial Service Authorities (FSA)
  • Government Gateway
  • HMRC
  • Inland Revenue
  • Information Commissioner Office
  • Intellectual Property Office
  • Local council
  • Ministry of Justice
  • Office of National Statistics
  • Tribunal services (SSCSA)

Now you know about the different postage services that are on offer! If you have any questions please contact the team.